Frequently Asked Questions

Q. Can I get multifocal lens, such as bifocals, progressives or trifocals?

A. Currently we are not processing any multifocal lens.

Q. What is a PD?

A. PD stands for Pupillary Distance, it measures the distance between your pupils and is used in fabricating your prescription lens.

Q. How do I get my PD?

A. You can get this information from your doctor or an optician. You can also take this measurement yourself by:
1. Placing a millimeter ruler on the bridge of your nose.
2. Look in a mirror or have a friend face you and measure for you.
3. Measure the distance between the center of your pupils ( the black dots in the middle of your eye)
Most adult PD's are usually between 55- 65 and most children are between 42- 54.

Q. My PD has two measurements.

A. Sometimes a PD is taken as a monocular measurement, instead of measuring from pupil to pupil; it is measured individually from the center of the bridge of your nose to each pupil. To convert this to a singular PD just add the two numbers together. (Ex. Right eye PD = 32 Left eye PD = 31. 32+31=63 PD.)

If your PD is only 2-4 millimeters different (ex. 60/57) then this is your PD for distance and near (reading). The higher number is for distance and the lower is for near (reading glasses).

Q. How long before I receive my eyeglasses?

A. Please allow 3 - 4 weeks for delivery.

Q. How do I read my prescription to order my eyeglasses?

A. The first row of your prescription (OD) is for your right eye. The second row of your prescription (OS) is for your left eye.
1. Fill in the information for your right eye as it appears on your prescription. Read across the first line and enter the sph power, then you will enter the cyl power (if there are no numbers, plano, pl or sphere written then enter 0). Enter the axis last; you will only have an axis number if there is a cyl number otherwise enter 0. Make sure that you enter the + or - sign in front of the sph and cyl numbers (if there are no signs in front of the numbers then enter a + sign.)
2. Repeat the same procedure with your left eye prescription.
3. If your prescription has an add power, then your prescription is for a multifocal lens. (currently we are only processing single vision lens)

Q. How do I get my prescription?

A. You must see an optometrist or ophthalmologist to get your prescription. After your exam your doctor will give you a copy of your prescription.

Q. Can I use my contact lens prescription?

A. Your contact lens prescription and your eyeglass prescription are usually different. Your doctor will be able to give you a copy of your eyeglass prescription if you have had a contact lens exam.

Q. How do I select the right size frame?

A. You can use your existing glasses. The eye size and bridge size are usually printed on the frame either on the inside of the nose bridge or on the temple arm. (Ex. 51- 19 or 45- 16) the first number is the eye size and the second is the bridge width. The total width of a frame = eye size x2 + bridge width. (Ex. 51x2=102 + 19 = 121 mm) You can also measure the width of your face by looking in the mirror and measuring the total width of your face by placing a ruler across the top of your nose. Use a metric side of a ruler to measure.